Control and own your CX across your users' OpenAI dotsMeta MuseGrok BotInstinctClaude Duet, website visits, customer service, and in-app support.
Meta Muse
Grok Bot
Instinct
Claude Duet
Brands now get millions of conversations, from people and from their personal agents. I'm excited about open platforms like Parlant that let you shape how those conversations go, and actually see how your customers experience them.
Hans van DamCo-founder & CEO
CX always left you two options. Here's the right one instead.
The freedom of AI coding meets a CX platform.
Describe what you want your agent to do, and let Claude CodeCodexCursorLovableBase44 build it for you—and put it live on your site or app.
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Lovable
Base44Add knowledge, define how it should behave, connect your systems, and customize the entire customer experience through natural language. No coding experience needed.
Easy enough to start today, powerful enough to scale.
Parlant agents handle real-world customer interactions safely and effectively, right out of the box.
They pick up the right rules for each conversation, adapt their effort level for the situation, call the tools they need, and reply in your words and tone of voice.
An animated customer conversation handled by a Parlant agent. Each message is laid on top of the previous ones. For each customer message, the engine sets its effort level, checks which policies apply, calls tools, and uses a canned response as reference wording or generates and reviews a reply. Four conversations play in turn: a cancelled flight, a rescheduled MRI, a disputed phone bill and a power outage.
Powering customer service for 18 million banking clients
We deal with people's savings and their daily-use, so any issue faced by our users is our utmost priority to solve.
With other frameworks we've tried, precision wasn't good enough.
Automating technical support at a global energy company
I am particularly impressed by Parlant's consistency, which eliminates the unpredictability often found in AI tools.
The speed at which we saw value was truly remarkable.
Delivering accurate sports insight at a fast‑paced startup
Our bar for production readiness was high, and we weren't willing to launch without meeting it.
Parlant helped us meet that bar and deploy confidently.
Enterprise quality at market prices.
Parlant is more cost-efficient across the board, giving you the breathing room to focus on UX, conversion, and automation rates.
0 conversations/month
At 10,000 conversations a month
Illustrative model usage per resolution. Actual costs depend on your agent's complexity and conversation length. The optional dashboard and managed hosting pricing is separate, but flat.from $50- glm-5.3-flash · 0.5¢/conv.$50
- gpt-6-luna · 1¢/conv.$100
- gemini-3.8-flash · 5¢/conv.$500
- claude-sonnet-5.5 · 10¢/conv.$1,000
Up to 200x less, at any volume
Closed CX PlatformsEstimated from published per-resolution pricing of leading CX platforms, as of October 5, 2026, assuming a resolution rate of 100% (in reality, most vendors promise around 80%).
That's up to 200x what the model calls cost: the fee pays for the vendor's whole business, not just the models.
$0/month
Illustrative model usage per resolution. Actual costs depend on your agent's complexity and conversation length. The optional dashboard and managed hosting pricing is separate, but flat.
As low as your model of choice goes.
- glm-5.3-flash · 0.5¢/conv.$0/month
- gpt-6-luna · 1¢/conv.$0/month
- gemini-3.8-flash · 5¢/conv.$0/month
- claude-sonnet-5.5 · 10¢/conv.$0/month
Designed for real-world workflows.
Full control over the conversation experience
Precise control over tone, timing, edge cases, and policy constraints— because that decides if your customers trust your agent.
Maximum prevention of misaligned behaviors
Misalignment is a core concern. Parlant employs protections that are built into how the LLM is used in the first place, rather than bolting them on after the fact.
Fastest iteration from business feedback to production
Adjust behavior from real product feedback without rewiring graphs, keeping your creativity focused on customer experience instead of infrastructure.
Driven by battle-tested research
Parlant is based on the latest research on how to align LLMs efficiently to your specific instructions, and maintain business boundaries in real-world conversations.
Get properly introduced.
Paste this prompt into your favorite agent:
Read https://parlant.io/llms.txt first, without relying on your pre-training biases. Then ask me what I'd like to know and—as needed—follow up on what Parlant is, as explained above, how it differs from other products in its unique value proposition.
Join thousands of CX builders.
We tested Parlant extensively. The failure patterns that exist in our production logs, capturing them in Parlant takes minutes.
Vishal AhujaML Tech Lead 
JPMorgan ChaseParlant changes how you reason about agent behavior. You get an auditable, iterative process where changes are visible and manageable.
Darren SiewAI Engineer 
Parlant dramatically reduces the need for prompt engineering and complex flow control. Building becomes like modeling.
Diogo SantiagoAI Engineer Parlant allowed us to deploy a production-ready agent in record time. It turns complex AI scaling into a simple, streamlined process.
Javier TramonMachine Learning Engineer 